JetBlue’s Response

Dear Cyrus,

Thank you for contacting us regarding your recent JetBlue flight. We are happy to hear that, as a stockholder, you were pleased with the comfortable seats, excellent staff, and on-time performance.

We appreciate you letting us know that you feel CNN should replace either ESPN Classic or Fox News in our DIRECTV® channel line-up. We will forward your message to our Leadership Team for immediate internal review and consideration.

We appreciate you as a JetBlue customer and look forward to serving you again soon!

Sincerely,

Kirsten
Customer Commitment Crew
JetBlue Airways
Crewmember 26749

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